Hexaware Technologies is conducting a Walk-in Drive 2026 for the position of Voice Process Executive in Chennai. Freshers and candidates with relevant voice process experience can participate in this recruitment opportunity for customer support roles.
Walk-in Job Overview
- Company Name: Hexaware Technologies
- Job Role: Process Executive
- Designation: Executive & Senior Executive
- Qualification: Any Graduate
- Experience: Freshers / Entry Level (0–2 Years)
- Salary: 2–3 LPA
- Job Location: Chennai, Tamil Nadu
- Walk-in Date: 5th August to 8th August 2026
- Walk-in Time: 12:00 PM to 4:30 PM
- Employment Type: Full-Time, Permanent
About Company
Hexaware Technologies is a global IT services and consulting company focused on digital transformation, automation, cloud services, and technology solutions. The company works with organizations worldwide to help them improve business processes through innovative technology solutions. Hexaware operates across multiple countries and provides services in areas such as customer experience, enterprise solutions, data analytics, and application services. The organization emphasizes technology-driven growth, employee learning, and professional development. With a focus on combining people and technology, Hexaware provides opportunities for professionals to work on diverse projects and build careers in the IT and business process management sectors.
Job Description
Hexaware Technologies is hiring candidates for the Voice Process Executive role through its Walk-in Drive 2026. The selected candidates will be responsible for handling customer interactions through voice-based support channels and providing effective solutions to customer queries.
The role involves managing inbound and outbound customer calls, resolving customer issues, maintaining service quality, and ensuring a positive customer experience. Candidates should have strong English communication skills, good grammar, and the ability to communicate clearly with customers.
Freshers with excellent communication skills are eligible to apply. Candidates should be comfortable working in US night shifts and must be willing to work from the Chennai office location. Immediate joiners are preferred for this opportunity.
Key Responsibilities
- Handle customer queries through inbound and outbound voice calls.
- Provide accurate information and solutions to customer concerns.
- Resolve customer complaints professionally and efficiently.
- Maintain clear communication with customers throughout interactions.
- Follow customer service processes and quality guidelines.
- Document customer interactions and update required information.
- Achieve service targets while maintaining customer satisfaction.
- Manage high-volume customer interactions effectively.
- Maintain professionalism during customer conversations.
- Support business operations by following defined procedures.
- Work collaboratively with team members to improve service delivery.
Required Skills
- Excellent English communication skills.
- Strong grammar, sentence construction, and pronunciation.
- Good verbal and written communication abilities.
- Customer handling and problem-solving skills.
- Ability to communicate clearly and professionally.
- Good typing skills with a minimum speed of 25 words per minute.
- Typing accuracy of 90% or above.
- Ability to work in rotational US night shifts.
- Comfortable handling voice-based customer support.
- Basic computer knowledge.
- Ability to work in a team environment.
- Adaptability and willingness to learn.
Eligibility Criteria
Candidates applying for the Hexaware Technologies Walk-in Drive 2026 should have completed graduation in any discipline. Candidates with 0–2 years of experience in inbound or outbound voice processes can apply.
Freshers with excellent communication skills are also eligible for this opportunity. Applicants should have strong English speaking abilities, good pronunciation, and confidence while interacting with customers.
Candidates must be immediate joiners and should be comfortable working five days a week with two fixed weekly offs. The role requires flexibility to work in US night shifts based on business requirements.
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photos
- Valid ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 5th August – 8th August 2026 |
| Time | 12:00 PM – 4:30 PM |
| Venue | Chennai One SEZ, Thoraipakkam 200 Ft Road, Thoraipakkam, Pallavaram Thoraipakkam High Road, Chennai, Tamil Nadu, 600097 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers attend the Hexaware Technologies Walk-in Drive 2026?
Yes, freshers with excellent communication skills can apply for the Voice Process Executive position.
2. What qualification is required for this walk-in drive?
Candidates from any graduate background can be considered for this opportunity.
3. What is the job location for this role?
The job location is Chennai, Tamil Nadu.
4. What skills are required for the Voice Process Executive role?
Candidates should have strong English communication skills, good grammar, customer handling abilities, and basic typing skills.