AGS Health has announced a recruitment opportunity for the position of Process Associate / Senior Process Associate – AR Caller. Candidates who match the qualification, experience and location requirements can review the details below and apply through the official Naukri listing.
Walk-in Job Overview
| Company Name | AGS Health |
|---|---|
| Job Role | Process Associate / Senior Process Associate – AR Caller |
| Qualification | Any Graduate with relevant medical billing experience |
| Experience | 1–5 Years |
| Salary | Competitive salary with performance bonus |
| Job Location | Perungudi, Chennai |
| Walk-in Date / Days | Contact the recruiter or check the Naukri listing for the active interview schedule |
| Walk-in Time | Confirm before attending |
| Shift | 5:30 PM – 2:30 AM |
| Employment Type | Full-Time, Permanent, Work from Office |
About AGS Health
AGS Health delivers healthcare revenue cycle management services covering medical billing, accounts receivable, coding and analytics. Experienced AR professionals help clients reduce outstanding balances, resolve insurance denials and improve reimbursement. The Behavioral Health opening requires candidates who already understand physician or hospital billing workflows.
Job Description
The company is seeking AR Voice professionals with Behavioral Health billing experience. Selected candidates will follow up on insurance claims, investigate denials, manage patient accounts and document every interaction accurately. Because the role supports US healthcare operations, employees must be comfortable working the announced evening-to-night shift.
Key Responsibilities
- Call insurance companies regarding outstanding Behavioral Health claims.
- Review claim history, payer responses and account notes before each call.
- Work on denial management for physician or hospital billing.
- Identify underpayments, rejections and missing-information issues.
- Initiate corrected claims, appeals or other appropriate follow-up actions.
- Update the billing system with complete and accurate notes.
- Meet productivity, quality and turnaround-time requirements.
- Coordinate with coding, billing and payment-posting teams when required.
Required Skills
- At least one year of AR calling experience.
- Behavioral Health billing knowledge.
- Denial-management experience in physician or hospital billing.
- Good English communication.
- Analytical account-review skills.
- Readiness to work night shifts and join immediately.
Eligibility Criteria
Applicants need a minimum of one year of AR calling experience with Behavioral Health billing. Candidates with physician billing or hospital billing denial-management exposure are preferred. The position is not designed for candidates without medical billing experience. Immediate joiners who can work from the Perungudi office are given preference.
Selection Process
- HR and experience screening.
- Online assessment.
- Operational or technical interview.
- Final compensation and joining discussion.
Documents to Carry
- Updated resume
- Photo ID
- Educational certificates
- Experience letters
- Recent salary slips
- Medical billing process documents, if requested
Walk-in Interview and Application Details
| Detail | Information |
|---|---|
| Interview Schedule | Contact the recruiter or check the Naukri listing for the active interview schedule |
| Reporting Time | Confirm before attending |
| Venue | AGS Health, 1st Floor, Prince Info City II, 283/3 and 283/4, Old Mahabalipuram Road, Nehru Nagar, Perungudi, Chennai – 600096 |
| Official Application | Open Naukri Job Listing |
How to Prepare for the Interview
Read the job description carefully and prepare a short introduction covering your education, relevant experience, current location, notice period and reason for applying. Experienced candidates should prepare practical examples from their previous work. Freshers should focus on communication, basic computer knowledge, learning ability and willingness to work in the announced shift.
Frequently Asked Questions
1. Is Behavioral Health experience mandatory?
The listing specifically asks for AR callers with Behavioral Health billing experience.
2. Can a fresher apply?
No. At least one year of relevant AR calling experience is required.
3. What billing experience is preferred?
Denial management in physician billing or hospital billing is preferred.
4. What benefits are listed?
The role includes a five-day work week, PF, ESI, health insurance and performance bonus.
Important Note
Candidates should use the recruiter details shown in the current listing and confirm the interview schedule before visiting the venue.
Job openings, interview dates and recruiter contact details can change without notice. Candidates should always verify the current information through the application link before travelling. A genuine employer does not ask candidates to pay a fee for attending an interview or receiving an offer letter.
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